Privacy Policy

This Privacy Policy explains how The Blooming Oracle (“we”, “our”, “us”) collects, uses, and protects your personal information when you use this website and our services.

1. Information We Collect

We may collect the following types of information:

Personal details: name, email address, phone number, and billing address (provided when booking services).
Booking details: the service you select, date/time of appointment, and questions submitted for readings.
Payment information: processed securely through third-party payment providers (e.g. Wix Payments, PayPal, Stripe). We do not store your card details.
Technical data: IP address, browser type, and cookies (see Section 7).

2. How We Use Your Information

Your information may be used to:

Confirm and manage your bookings.
Deliver pre-recorded video readings.
Send service updates, confirmations, or reminders.
Respond to enquiries and provide customer support.
Improve our website and services.
Comply with legal and tax obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share limited data with:

Service providers (e.g. Wix, payment processors, email delivery services).
Legal authorities if required by law.

4. Data Retention

We will keep your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

5. Your Rights

Under GDPR (and other privacy laws), you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing of your data.
Request a copy of your data in a portable format.

To exercise your rights, please contact us (see Section 9).

6. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookies through your browser settings.

8. Children

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

The Blooming Oracle
Tel: (+44) 7903 952 504
Email: caroline@bloomingoracle.com
Instagram: @bloomingoraclepsychic